HouseStory Technology India Private Limited is affiliated (refer to “HouseStory” and “we” or “Us”) are engaged in the business of providing web-based internet & media-based solution providers between customers (who looking for service) and HouseStory Genius/Technician/Service provider (that offer the service).
This policy show’s and outlines HouseStory participation, about the members & celebs and HouseStory Genius/Technician/Service provider while using the HouseStory platform ( includes websites, applications, Call services, and all objects belonging to HouseStory.
As the responsible company, we are dedicated to protecting your data, privacy & trying to deliver the best service to our users. In order/process to provide the services, HouseStory followed some policies with the client in terms of the HouseStory platform using policy, data policy, third party service/procurement/material policy.
We expect from the HouseStory platform users will understand our policy & coordinate with HouseStory guidelines to get professionals & secure service experience.
We expect from the HouseStory platform users will understand our policy & coordinate with HouseStory guidelines to get professionals & secure service experience.
The following terms refer to these terms in whole policy –
Platform word is referring to the HouseStory Technology India Private Limited website& applications.
The “First Party” word is referring the HouseStory Users/Clients/Consumers/ & HouseStory Platform users(Who looking for services).
The “Second Party” word is referring the HouseStory Genius/Technician/Service provider (those who offer the services).
The ““Third-party” word referring any other person/company/service/procurement/material policy(which does not belong to HouseStory Company roof).
The ““Fourth Party”word refers any agent/architect/civil contractor/interior designer/furniture contractor/labour contractor/any other person/company (not belongs customer).
HouseStory is a platform to meet the consumer(who looking for the service) and HouseStory Genius/Technician/Service provider(those who offer the services) directly.
We Sterically prohibited any fourth party (any agent/architect/civil contractor/interior designer/furniture contractor/labour contractor/ and another person/company who does not belong to customer/clients) to request HouseStory platform & refer for the clients and requesting/asking/demanding for the commission from the HouseStory Genius/Technician/Service provider or HouseStory Company. In case HouseStory Company found any intentionally act from this listed members, HouseStory reserved to right to claim up to 1 lac from the culprit on behalf of defamation.
While using the HouseStory platform, HouseStory customer/client/member needs to fill self & true Name & Contact details while requesting for service. In case we found any glitch on the “fourth party act”, HouseStory Company is not responsible for any type service related policy.
In case, any fourth party use refers HouseStory platform, the consumer, the fourth party should be available and inspect the work details, but the party need to submit the customer name & contact details.
In case of any user using the “HouseStory platform” for his/her company, the User needs to submit company details for company name billings & GST Solution ( in case GST required).
We, HouseStory Company ask from the customer/clients for “Name”, “Contact Number”, “Email Id’, “Address” & “GST details”(refer for company) for the providing service.
In case any details are missing & found intentionally wrong, HouseStory Company can refuse the services.
HouseStory company can use the collecting data for “HouseStory Marketing Purpose & Communication purpose” with the HouseStory ecosystem.
HouseStory team is dedicated to keeping your data private & secure, in case any data is leaked/misplaced by any HouseStory team glitch, the HouseStory team will be not responsible for it.
HouseStory team are dedicated to giving a better experience for the user, but in case of “Natural Disaster like floods, earthquake or pandemic and heavy rains” can affect our services & in case of any listed act HouseStory team will be not responsible for any type of service warranty during a natural disaster.
At HouseStory platform for providing & delivering a better service experience to the HouseStory member/user, we need to refer many third party services/Material/Procurement/Company/person with coordination of Second party( HouseStory Genius/Technician/Service Provider).
While Using the HouseStory platform or HouseStory service, if the user found any reference third party person/company/service/procurement/material, please pay attention to third party details. After the 30 days of warranty periods, the HouseStory team will not responsible for any type of warranty/guaranty of the third party service/product.
In case of HouseStory Genius/Technician/Service provider refer any third party person/company/service/procurement/materials to the clients, please read/accept the details from third party warranty/guaranty details, HouseStory Genius/Technician/Service provider only can refer, but can’t take the responsibility for any type of third party service.
HouseStory Company requests you to “HouseStory User” to pay payments of Above Rs. 2000 on company accounts & Links. (for better safety & better experience of service).
In case of any issue raised with the service on “HouseStory 30 Day’s Service Periods”. HouseStory will be responsible for only refunding the working/labour fee.
Any type of procurement/material cost can’t be refundable to the client after placing an order of procurement/material, after delivering procurement/material on client house/location and procurement/material used for work.
In case of the refund process, the client needs to share account details or any other online details to the refund process. Any type of Cash refund is not proceeded by HouseStory Company.
HouseStory Company will proceed with refunds in the following term’s –
In the case of HouseStory Genius/Technology/Service provider does not reach for inspection or work.
In case of work not being started or cancelled after approvals
HouseStory Company is dedicated to serving the best service/experience to HouseStory clients/members with our HouseStory Genius/Technician/Service provider with all background checks & police verification & highly recommend for review by HouseStory members.
HouseStory Company requests from our users & members to be aware & responsible, when HouseStory Genius/Technology/Service provider is working on location, HouseStory Company will not be responsible for any loss of personal belongs/ valuable Households.
HouseStory Company trying to hire the best & verified background HouseStory Genius/Technician/Service provider, But we request our clients to be aware while sharing any personal details like what’s app numbers & other details. HouseStory Company will be not responsible for any type of fraud & defamation after service ends.
This policy is subjected to copyright by the HOUSESTORY TECHNOLOGY INDIA PRIVATE LIMITED and belong to all cities and locations where HouseStory Company provides services.
In case you found any glitch in the HouseStory platform or HouseStory Service you can mail at our grievance officer –